In late 1992, the Language Department of the Facultés Universitaires Catholiques de Mons (FUCaM) opened a free access CALL centre. Equipped with a network of 11 IBM compatible 386-machines with screen monitoring and sound facilities, this centre was meant to give the students ample remedial practice in the four languages taught at the university (English, German, Spanish and Dutch).
We were aware from the outset that the success of such a centre hinged upon not only intensive daily management, but equally, and perhaps even more importantly, a well balanced choice of CALL software. Particularly crucial was the selection of products that would make for an attractive learning environment and use all the technical possibilities of our computer-room.
In short, the software was to meet the following requirements:
a) Fully activate the added value of the computer as a teaching tool, combining a varied language content with immediate feedback and the use of pictures and sound as additional stimuli;
b) Supply a wide range of different learning activities;
c) Be user-friendly;
d) Preferably be «open», so that we could adapt the software to the contents of our language courses rather than the other way round;
e) Be flexible, so that the software programs could be placed in whatever directory we liked and could be activated in whatever way we preferred (e.g. via a self-developed «click-the-button» interface);
d) And, last but not least, offer a highly stimulating working environment for the learners.
We ordered a number of «open» gap filling and text reconstruction packages (Wordstore, Gapmaster, Telex, Adam&Eve), as well as closed grammar drills all of which displayed possibilities of feedback and could be accessed in a user-friendly way via our self-developed end user interface. Still, we found that most of the aforementioned programs left much of our hardware's fascinating potential untouched. Since the CALL centre's computers were all equipped with Sound Blaster compatible voice cards and VGA colour screens, we were still looking for a program that would combine pictures and sound with interactive language content. Applying high-tech multimedia on a rather technically limited DOS platform became the real challenge, since our centre was equipped with slow and (by today's standards) old-fashioned 386-sx computers, having a maximum addressable RAM-capacity of 640 K.
One of the only programs which met these requirements was an authoring tool initially not developed for language teaching purposes: Question Mark Professional, a package devised in England. As its name suggests, it was designed to ask questions on any kind of subject. Consequently, its main use was as a questionnaire in sociological research.
In its University package form, the program comes with six runtime (or student) modules in English, Spanish, German, French, Dutch and Italian (interesting for the teacher who wants to expose his/her learners to a monolingual environment where the command and target language are the same) and allows nine different types of questions, ranging from explanation screens (no answers expected), via multiple-choice and gap-filling to open answer questions (any answer accepted), with ample possibilities of feedback and help hints. The program also has a snap facility which captures screens and transforms them into a 16 colour «paintbrush» format (pcx-extension) files which can be cut and pasted in any question. Together with Question Mark's multimedia editor –actually a «call» function which activates other DOS or Windows programs from within the Question Mark file–, this constitutes a powerful authoring tool enabling the user to combine pictures and sound with interactive questioning on any DOS machine. Moreover, the program remains flexible, i.e., does not impose any structure on the user and can easily be manipulated by anyone who would like to incorporate it into a DOS or Windows interface.
In our demonstration we will give examples of real practice for English, Spanish, German and Dutch, showing the evolution from plain questionnaire to full multimedia sequences as they are currently used by FUCaM's Language Department. We will also concentrate on the possibilities of question banking where different sets of question files can be combined and randomly displayed on the screen. Finally, we will throw a glance at the powerful answer analysis device of this authoring package thus proving that multimedia significantly contribute towards creating a highly stimulating working environment for the learners.
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